FAQs: Everything You Need to Know About Wicked Rae's
Welcome to our FAQ page. We've answered the questions we hear the most. If you don't find what you're looking for, reach out. We're here to help.
Call/Text: (206) 395-5723 | Email: wickedraesinfo@gmail.com
Booking & Payment
Q: How do I book a session?
A: Book online at BOOK or call us at (206) 395-5723. Choose your experience (Silver, Gold, Action, Partner Dart, Date Night, or Guided Splatter), pick your date and time, and complete payment. That's it. Your session is reserved.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and Venmo. Payment is required to reserve your session.
Q: Is payment required upfront?
A: Yes. Full payment is required to reserve your session. All sales are final and non-refundable.
Q: Can I get a refund?
A: All sales are final and non-refundable. However, you can reschedule your session (see rescheduling policy below) or gift/transfer your session to someone else.
Q: What if I need to reschedule?
A: We offer rescheduling with the following fees:
-
7–14+ days before: $25 fee
-
3–7 days before: $50 fee
-
48 hours or less: Rescheduling is not available. You may be able to gift/transfer your session; contact us to explore options
-
Rescheduling fees must be paid before a new date is confirmed. New appointments must occur within 60 days of the original session.
Q: What if I don't show up?
A: No-shows forfeit the session. We prepare the studio specifically for your group, so we're unable to offer refunds or rescheduling for no-shows.
Q: Can I gift my session to someone else?
A: Yes. You can transfer your session to another person. Contact us at (206) 395-5723 or wickedraesinfo@gmail.com to arrange the transfer.
Splatter Experiences & Packages
Q: What's the difference between Silver, Gold, and Action Paint?
A: Silver is 45 minutes with 20 paint balloons—perfect for first-timers or quick escapes. Gold is 45 minutes with 40 paint balloons—our signature experience with more paint and freedom. Action Paint is 45 minutes focused on movement with a punching bag—perfect for anyone who needs to move. Dart Art and Date Night are 45 minutes — two people are included in the price.
Q: What are the Guided Splatter sessions?
A: We offer two guided experiences for women:
-
High Intensity Splatter: 60 minutes of cathartic, high-energy guided splatter for processing trauma, grief, and big emotions. Plus 30 minutes of connection and bonding with other women. $85/person. Offered 2x per week
-
Candlelight Splatter: 60 minutes of meditative guided splatter with drums, stretching, and mindful practices. Plus 30 minutes of connection and bonding. $85/person. Offered 1x per week for now
Participation & Safety
Q: Will I actually get messy?
A: Yes. That's the entire point. We provide protective gear if you want it, but most people don't use it because they feel so safe. Some people paint in their underwear (it's like painting in your bathing suit). Some people roll on the ground. Some people get completely covered in paint and go out with their friends and family to lunch and dinner covered in it still! That's the magic.
Q: What about my clothes?
A: Wear clothes that can get painted or bring extra clothes. We provide fresh, clean towels to clean up. The messiness is where the magic happens.
Q: Is the studio actually clean?
A: Yes. We Lysol and bleach the entire studio before every session. We lay down a clean canvas floor. We have a dedicated bathroom. We provide fresh, clean towels. You're safe. You're clean. You're held. Jules is like Monica on the TV show "Friends" when it comes to creating a safe and clean space for you to enjoy.
Q: What if I'm not artistic?
A: Perfect. This isn't about making "good art." It's about the experience. Zero artistic experience required. We promise.
Q: Can I bring my own music?
A: Yes. Set the vibe. We have speakers and a Bluetooth connection. Or we can play our curated playlist.
Q: What happens to the artwork?
A: You take it home. It's yours. Your creation. Your memory. And yes, even the wood dart boards go home with you.
Q: Is there a studio dog?
A: A studio dog may occasionally be present. If you or a guest has animal sensitivities, please notify us in advance so we can make accommodations.
Q: What if I have a safety concern during my session?
A: Our staff is trained to prioritize safety. If you have any concerns, let your host know immediately. We're here to make sure you feel safe and supported.
Groups & Accessibility
Q: What's the maximum group size?
A: Groups up to 6 people can be booked directly online. Groups over 6 must be arranged in advance and do include a $50 cleaning fee. Contact us to discuss larger group options.
Q: Is Wicked Rae's wheelchair accessible?
A: Yes. Our studio is wheelchair accessible. We have accessible parking, an accessible entrance, and an accessible bathroom. The studio floor is flat and spacious, allowing for easy movement and positioning.
Q: Can you accommodate people with disabilities?
A: Absolutely. We work with people of all abilities and body differences. We can modify experiences, adjust activities, and create accommodations to ensure everyone can participate fully. Please notify us in advance of any accommodations you need so we can prepare.
Q: Do you work with autistic and neurodivergent people?
A: Yes. We have experience working with autistic and neurodivergent youth and adults. To create the best experience for you, please let us know in advance that you're coming. We can discuss sensory sensitivities, communication preferences, and any modifications that would help you feel comfortable and supported.
Q: What if I have sensory sensitivities?
A: We work with people with sensory sensitivities. Please notify us in advance so we can discuss your needs and make adjustments. We can modify the experience, adjust lighting, reduce noise, or create a quieter environment if needed.
Q: Can I bring a support person or caregiver?
A: Yes. Support people and caregivers are welcome. If they're participating in the experience, they'll need their own package. If they're observing, they can be present in the studio.
Q: Do you offer accommodations for people with anxiety or trauma?
A: Yes. Our Guided Splatter sessions are specifically designed for people processing trauma and grief. We also offer private sessions where you can control the environment and pace. Contact us to discuss your needs.
Children & Families
Q: What's the minimum age?
A: Our sweet spot is ages 4+. Most children are ready to fully enjoy the splatter experience starting around age 4, when they're excited to explore, create, and follow simple directions. Children under 4 are welcome at our discretion. Every child develops differently, so if you're unsure, reach out and we'll help you decide.
Q: Do children need their own package?
A: Yes. Every guest who enters the studio participates and needs their own package—even young children. Why? Because nobody should sit on the sidelines while everyone else is creating. Every person deserves their own paint, their own canvas, and their own unforgettable experience.
Q: What's the Guardian Rule?
A: If your child is 9 or younger, a participating adult must be in the studio with them, and each person needs their own package. You're throwing paint, making memories, and experiencing it together. Because some of childhood's best memories happen when the grown-ups decide to play too.
Q: Can I watch my child without participating?
A: If your child is 10 or older, yes. If your child is 9 or younger, you must participate (and have your own package). We've found that kids have the best experience when their grown-ups play too.
Artwork & Outcomes
Q: What if I don't like my artwork?
A: Wicked Rae's provides an experience, not a guaranteed artistic outcome. Artwork is created through each participant's own movement and creative choices. Paint may blend, splatter, drip, or behave unexpectedly. No specific artistic result is guaranteed. Aesthetic dissatisfaction is not grounds for a refund, credit, replacement, chargeback, or compensation. That said, most people are surprised by how much they love their artwork—not because it's "perfect," but because it's theirs. It's a memory of a moment when they felt fully alive.
Q: Can I take photos of my artwork?
A: Yes. Take as many photos as you want. Share them on social media. Tag us @wickedraessplatterstudio on IG or @wickedraes.artstudio on TikTok. We love seeing your creations.
Q: Can I request a specific color palette or theme?
A: Absolutely. Dream it. Pitch it. We live for that kind of challenge. Let us know what you're envisioning and we'll make it happen.
Conduct & Policies
Q: What's your conduct policy?
A: We are committed to a safe, respectful, and welcoming environment. Wicked Rae's may refuse service or end a session when necessary due to unsafe, threatening, abusive, discriminatory, aggressive, or otherwise inappropriate behavior.
Q: What if someone in my group is being disruptive?
A: Our staff will address the situation. We prioritize the safety and comfort of all guests. If behavior is unsafe or disruptive, we may ask the person to leave.
Q: Is Wicked Rae's a safe space for LGBTQIA+ people?
A: Yes. Wicked Rae's is a proud safe space for women and the LGBTQIA+ community. Everyone is welcome. Everyone belongs.
Q: Is Wicked Rae's a safe space for women?
A: Yes. We are a women-owned business and a safe space for women. Our Guided Splatter sessions are women-only spaces designed for healing and connection.
Polices & Agreements
Q: What policies do I need to know about?
A: By booking or attending a session at Wicked Rae's, you acknowledge and agree to the following:
-
Booking & Payment: All sessions are by appointment only and prepared specifically for your group. Full payment is required to reserve your session. All sales are final and non-refundable.
-
Participation & Safety: Our experiences may involve movement, paint, creative materials, physical activity, sensory experiences, and other interactive elements. Participation is voluntary and at your own risk. Guests agree to follow staff instructions, use required safety equipment, and participate within their own abilities.
-
Parents/Legal Guardians: Parents and legal guardians are responsible for the supervision, safety, and conduct of minors.
-
Artwork Disclaimer: Wicked Rae's provides an experience, not a guaranteed artistic outcome. Artwork is created through each participant's own movement and creative choices. Paint may blend, splatter, drip, or behave unexpectedly. No specific artistic result is guaranteed.
Q: Where can I find the complete policies?
A: Access Participant Guide and Handbook here
Q: Do I need to sign anything?
A: No, not for splatter sessions. By completing your booking, you confirm that you have had the opportunity to review these policies and agree to the terms applicable to your experience. You and your guests will sign a waiver for events, onsite and mobile.
About Wicked Rae's
Q: What makes Wicked Rae's different?
A: We're the only fully immersive splatter studio in the world. We seal the entire studio for every group. We lay down a clean canvas floor so you can paint barefoot. We Lysol and bleach before every session. We provide fresh, clean towels. We have a dedicated host focused entirely on your experience. We understand that privacy is a gift these days—and we deliver it.
Q: What are the 7 areas of healing you mention?
A: Our experiences activate seven neurological and somatic components of healing: Sensory Integration, Nervous System Regulation, Emotional Processing, Movement & Embodiment, Creative Expression, Social Connection, and Belonging.
Q: What are the 7 areas of critical brain systems you mention?
A: Our experiences activate fine motor control, sensory regulation, spatial reasoning, pattern recognition, collaborative problem-solving, emotional expression and risk-taking, and embodied learning simultaneously.
Community & Partnerships
Q: Do you partner with community organizations?
A: Yes. We partner with communities for festivals, events, and special programs. We work with nonprofits, schools, corporations, and grassroots organizations. If you're interested in partnering with us, reach out.
Q: Do you travel outside Seattle?
A: Yes. We're mobile nationwide and internationally by invitation. We bring the full Wicked Rae's experience to your location. Contact us to discuss mobile options.
Q: Do you work with creators and change agents?
A: Yes. We partner with women business owners, creators, and human-centric change agents. If you're doing work that aligns with our mission, we'd love to connect.
Q: Do you offer training or workshops for leaders?
A: Yes. We train leaders, educators, and facilitators on sensory integration, emotional regulation, and creating safe spaces for healing. Contact us to discuss training options.
Q: Do you appear on podcasts or speak publicly?
A: Yes. We're available for podcast interviews, speaking engagements, and media appearances. Contact us to discuss opportunities.
Donations & Fundraising
Q: How can I support Wicked Rae's?
A: We accept donations in supplies and money. Both help us create access to low-income and community events. You can:
-
Donate supplies: Paint, brushes, protective gear, cleaning supplies, towels, etc. Contact us to arrange drop-off
-
Donate money: Every dollar helps us serve more people and create access for those who can't afford it
-
Support our crowdfunding campaign: We're raising money to move to a bigger space so we can serve you better. Donate or share the campaign with people who should know about us
Q: Where does my donation go?
A: Your donation directly supports: Creating access for low-income individuals and families; Hosting free community events and festivals; Expanding our space and capacity; Training leaders and facilitators; Developing new programs and experiences.
Q: Can I donate supplies instead of money?
A: Yes. We accept donations of paint, brushes, protective gear, cleaning supplies, towels, and other materials. Contact us at (206) 395-5723 or wickedraesinfo@gmail.com to arrange drop-off.
Q: Do you have a crowdfunding campaign?
A: Yes. We're raising money to move to a bigger space so we can serve more people. You can donate to the campaign or help us by connecting us with people who should know about us. Every contribution helps.
Q: Can I volunteer?
A: We're always looking for passionate people to join our mission. Contact us to discuss volunteer opportunities.
Contact & Hours
Q: What are your hours?
A: We're open Wednesday-Sunday, 24 hours a day. All sessions are by appointment only. Closed Mondays & Tuesdays.
Q: How do I find you?
A: Google Maps is WRONG. Use our address: 3220 California Ave SW, Suite 128, Seattle, WA 98116. Or call us for directions.
Q: Do you have parking?
A: Yes. We have accessible parking available. Street parking is also available in the area.
Q: Can I visit the studio before booking?
A: We're happy to give you a tour. Call us at (206) 395-5723 to schedule a time.
Q: How do I contact Wicked Rae's?
A: Phone: (206) 395-5723 | Email: wickedraesinfo@gmail.com | Address: 3220 California Ave SW, Suite 128, Seattle, WA 98116
Still Have Questions?
We're here to help.
If you didn't find the answer you're looking for, reach out. We love talking about Wicked Rae's and what we do.
Phone: (206) 395-5723
Email: wickedraesinfo@gmail.com
Or schedule a video call: Calendly - Wicked Rae's